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Subject: Formal Dispute – Unauthorised Payment Recorded February 2025 (Account ) To whom it may concern, I formally dispute the alleged payment of R50.00 recorded on my account in February 2025. I did not make, authorise, or instruct any such payment. If this payment was processed or allocated to the account by your organisation or any third party without my consent, this constitutes an unauthorised transaction and a serious misrepresentation of the account history. You are hereby required to provide the following within 7 days: Proof of payment for the alleged R50.00 transaction. The payment method used. The originating bank account from which the payment was made. The payment reference and allocation record. A full statement of account from inception to date. Be advised that if you are unable to produce verifiable proof that this payment was made by me or authorised by me, the entry must be removed immediately and the account history corrected accordingly. Recording or allocating payments to an account without the debtor’s authorisation in order to interrupt the prescription period raises serious legal and regulatory concerns. The matter has already been escalated to the Legal Practice Council and further complaints will be submitted to the relevant regulators should this issue not be resolved promptly.
Best regards,
Best regards,
Best regards,
Best regards,