LGR Attorneys
Replied to 86% of negative reviews
Reply time on negative reviews: 9 hours 38 min
TrustIndex
0
Ranking
#10
in Business & Legal Services
Avg Reply
62 hours 4 minutes
NPS Score
-38
Recommended: Unlikely
Replied to 86% of negative reviews
Reply time on negative reviews: 9 hours 38 min
May '25 - Apr '26
LGR Attorneys has a TrustIndex of 0 out of 10 on Hellopeter, based on 31 reviews in the last 12 months. They reply to 86% of negative reviews, typically within 9 hours 38 min. Hellopeter has tracked LGR Attorneys across 283 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I have a lendplus account that was paid in February of 2025 yet remains open on my credit reports. LGR confirmed payment was received and gave me the settlement letter. However lendplus demands that LGR sends them the payment file in order for the account to be closed. I have sent proof of payment as well as the settlement letter but lendplus is refusing to close the account because they are stating that LGR did not send through the payment file to them. Please speak to lendplus and send the payment file because I have sent it numerous times and they are refusing to close it. LGR has informed me that payment was received and the account is closed on their side. However lendplus is demanding that LGR sends the payment file through to them because they are stating nothing was received on their side. Please can someone send the information needed through to them. I have sent the settlement letter numerous times but they are refusing to close the account until LGR provides the payment file. I have sent through an email to you and lendplus as well explaining the issue. My ID number is the subject line.
1 reviews | Active since Jan 2020
I have a lendplus account that was paid in February of 2025 yet remains open on my credit reports. LGR confirmed payment was received and gave me the settlement letter. However lendplus demands that LGR sends them the payment file in order for the account to be closed. I have sent proof of payment as well as the settlement letter but lendplus is refusing to close the account because they are stating that LGR did not send through the payment file to them. Please speak to lendplus and send the payment file because I have sent it numerous times and they are refusing to close it. LGR has informed me that payment was received and the account is closed on their side. However lendplus is demanding that LGR sends the payment file through to them because they are stating nothing was received on their side. Please can someone send the information needed through to them. I have sent the settlement letter numerous times but they are refusing to close the account until LGR provides the payment file. I have sent through an email to you and lendplus as well explaining the issue. My ID number is the subject line.
1 reviews | Active since Jan 2020
I have a lendplus account that is open for over a year. I have paid it in full in February of 2025 and received a settlement letter from LGR stating the account was closed. They told me to speak to lendplus who then sent me to experian who then sent me to LGR and then back to lendplus and then to vvm and now back to LGR. Lendplus is now telling me to ask LGR to provide them with the proof of payment/settlement letter stating that the account has been closed because they state that they have not received anything from you. I am tired of running around over a year for an account that was paid in February of 2025. Please check your system and provide the necessary documentation as a matter of urgency. Please contact me via email. I have provided my ID number and the lendplus account reference as the reference number.
1 reviews | Active since Jan 2020
I have a lendplus account that is open for over a year. I have paid it in full in February of 2025 and received a settlement letter from LGR stating the account was closed. They told me to speak to lendplus who then sent me to experian who then sent me to LGR and then back to lendplus and then to vvm and now back to LGR. Lendplus is now telling me to ask LGR to provide them with the proof of payment/settlement letter stating that the account has been closed because they state that they have not received anything from you. I am tired of running around over a year for an account that was paid in February of 2025. Please check your system and provide the necessary documentation as a matter of urgency. Please contact me via email. I have provided my ID number and the lendplus account reference as the reference number.
1 reviews | Active since Jan 2020
Subject: Formal Dispute – Unauthorised Payment Recorded February 2025 (Account ) To whom it may concern, I formally dispute the alleged payment of R50.00 recorded on my account in February 2025. I did not make, authorise, or instruct any such payment. If this payment was processed or allocated to the account by your organisation or any third party without my consent, this constitutes an unauthorised transaction and a serious misrepresentation of the account history. You are hereby required to provide the following within 7 days: Proof of payment for the alleged R50.00 transaction. The payment method used. The originating bank account from which the payment was made. The payment reference and allocation record. A full statement of account from inception to date. Be advised that if you are unable to produce verifiable proof that this payment was made by me or authorised by me, the entry must be removed immediately and the account history corrected accordingly. Recording or allocating payments to an account without the debtor’s authorisation in order to interrupt the prescription period raises serious legal and regulatory concerns. The matter has already been escalated to the Legal Practice Council and further complaints will be submitted to the relevant regulators should this issue not be resolved promptly.
1 reviews | Active since Jan 2020
Subject: Formal Dispute – Unauthorised Payment Recorded February 2025 (Account ) To whom it may concern, I formally dispute the alleged payment of R50.00 recorded on my account in February 2025. I did not make, authorise, or instruct any such payment. If this payment was processed or allocated to the account by your organisation or any third party without my consent, this constitutes an unauthorised transaction and a serious misrepresentation of the account history. You are hereby required to provide the following within 7 days: Proof of payment for the alleged R50.00 transaction. The payment method used. The originating bank account from which the payment was made. The payment reference and allocation record. A full statement of account from inception to date. Be advised that if you are unable to produce verifiable proof that this payment was made by me or authorised by me, the entry must be removed immediately and the account history corrected accordingly. Recording or allocating payments to an account without the debtor’s authorisation in order to interrupt the prescription period raises serious legal and regulatory concerns. The matter has already been escalated to the Legal Practice Council and further complaints will be submitted to the relevant regulators should this issue not be resolved promptly.
1 reviews | Active since Jan 2020
Good day the LGR Attornrys they are sending me email assing me money that i payed long time on this date 2024/05/27 the full amount and was take via debet oder to them but they are still asking me money that i have payed, When i call all the time the is no one what to help me they side me to person to person
1 reviews | Active since Jan 2020
Good day the LGR Attornrys they are sending me email assing me money that i payed long time on this date 2024/05/27 the full amount and was take via debet oder to them but they are still asking me money that i have payed, When i call all the time the is no one what to help me they side me to person to person
1 reviews | Active since Jan 2020
Harassment. Together with Europcar, they call and ask for already settled accounts. They will harrass you all day with calls and "legal" notices. They don't even bother to confirm with their client europcar if the account has been settled.
1 reviews | Active since Jan 2020
Harassment. Together with Europcar, they call and ask for already settled accounts. They will harrass you all day with calls and "legal" notices. They don't even bother to confirm with their client europcar if the account has been settled.
1 reviews | Active since Jan 2020
Definitely would not recommend this company to anyone. Unable to get through to someone directly, no one wanting to take accountability or provide even an apology for the manner in which they conduct business - which is POOR and I am just disgusted with the fact that you guys are still operating in the financial industry considering you have had so many people complain about your establishment. So disappointing!
1 reviews | Active since Jan 2020
Definitely would not recommend this company to anyone. Unable to get through to someone directly, no one wanting to take accountability or provide even an apology for the manner in which they conduct business - which is POOR and I am just disgusted with the fact that you guys are still operating in the financial industry considering you have had so many people complain about your establishment. So disappointing!
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