PATHETIC SERVICE

I am writing to express my extreme disappointment with LHCS Cleaning Services and to request a refund of my R500 deposit.

In April 2025, I requested cleaning services as I was preparing to relocate and paid a R500 deposit as required. On the scheduled day, the assigned person did not answer my calls or provide any communication. Later that evening, I received a message stating, "my people came and waited for your call so I had to send them back." This was surprising as I had not received any calls from her, and the last time she contacted me was when I informed her of a date change.

Since April 2025, I have been attempting to get my deposit refunded. I have sent WhatsApp texts and made numerous calls, but my messages are ignored, and my calls go unanswered. Despite my polite and patient attempts to reach her, she continues to post online while ignoring my requests.

I informed her last night that I believe I am being taken advantage of, as I have waited patiently for an extended period. While R500 may seem like a small amount to some, it is a significant amount to me.

I kindly request that my R500 deposit be refunded immediately. I also intend to alert others about my experience with her operational methods.