Cancellation of a debt review.

Liberty Credit Solutions called me in October 2024, with an assurance to reduce the exorbitant interests on my debts. However, I have since learnt that not only did my debts pile up, some of the creditors have not been paid. Efforts to reach the company have been fruitless. I need help with cancelling my debt review status. They keep debiting my account despite my successive requests for cancellation.