Cancellation on medical aid waiting on refund

<p>Good day we cancelled our medical aid with LMS the 1st of December 2016.  The consultant told us that we need to wait for 4 months to get back our refund.  They said that they are waiting for doctors that have not send them statements but we have not been to any drs after the 15 December 2016 and we told them that we will take full responsesibility for any outstanding payments. Still they refused.  </p> <p> </p> <p>One Dr they did pay as per the statement but the dr said they never received the money.  they dont want to assist the Dr nor myseld to see where the payment has been allocated to.  Now the dr is holding me responsible for the account.</p> <p> </p> <p>I want my money to be paid back to me asap.</p> <p> </p> <p>Please could someone assist me.</p> <p> </p> <p>regards</p>