demanding money and not refunding what is mine

<p>I was in a car accident on the 7 June 2017, My husband used his credit card to pay the emergeny fee as mine was left at the accident site. The hospital owes me a refund of over R500, I went in a few weeks later to pay the doctor who attended to me and found out that the hospital owes me a refund. I spoke to the accounts department at Entabeni who said they could not refund me as my husband used his card and they need his card to do the refund into. They told me to fill in forms with his id and bank details to get the refund and will take 10 working days.  it is nearly 15 working days and Chantel Naidoo says they cant do anything about it and they need my account deatils and they are backlogged. She has given me such a run around and excuses, she asks for my contact details then never phones me, I have called her 3 times and leave my number every time to be ignored. I want my money back immediatetly, between joburg and entabeni hospital they must get there facts straight. Entabeni told me they need my husbands details as he paid, then she tells me she needs my details as i was the one admitted and need to fill in more forms. I am not driving 120km to entabeni to get forms, and i do not have access to a printer to print and do all her work for her.</p>