Payment not allocated

<p>Every year I bought lifelines packages and did the payment as soon as I received the packages. In 2013 I made the payment and since then they have been phoning me, threatning me etc because of non payment. I have sent through the proof of payment last year in August to different people and CONFIRMED that they received it. This morning nearly a year later another person phones me to ask if I sent through proof of payment. Needless to say I will never support them again and I will tell everyone that I know to not support them. Clearly their employees are incompetant. I would rather donate to another charity.</p>