Robbing the poor

Sad that there is still a stigma when doing business with a lady customers. This company was happy to take my money over 3 months for furniture I purchase from the owner on the 1 October, with also putting down a big deposit. Now when I spoke to him in December 2021 after my last payment, I did advise him his sofa's where falling apart and he said they come with a 1 year guarantee and the sofa where covered so he will have them repaired when they opened in January 2022 but I should message him, which I did like request. And after that he just reads my messages and does not reply because I'm a lady a guess cause when my husband calls him he keeps saying next week, next week but he must remind him. We keep doing the same thing now in February 2022 and I still have broken sofa's I purchased for R5800 only. This company is not helping the poor but taking only. I was very happy he helped me with purchasing them on 3 months however I paid and he needs to keep his word.