Horrific service from Lifestyle & Co Centurion

It’s actually a pity the least you can give a review is 1 star because this company deserves a negative rating. Placed an order with them mid September for 3 chairs and paid a 75% deposit because the company profile and the work they do looked so great in instagram. I was given a 3 weeks lead time by the person who helped me with the order. When week 3 arrived I called and the person who answered the phone kept hanging up on me. So decided to make a turn at their premises in Centurion. At that point I was told that the guy who helped me was no longer there and that he gave me wrong info. The actual lead time was 6 to 8 weeks from date of order. I was very upset, but decided to give them a chance. By the time week 8 came, I called the week before and the guy who answered the phone was very rude, telling me he doesn’t know what I ordered or when it would be arriving, even after I had provided an order number. Again I decided to visit them on a Saturday (now week 9 after placing my order) and a different guy told me the items were definitely on a truck from Cape Town and would arrive the following Wednesday. I again called middle of the following week so I could arrange collection, and was told the truck had arrived, but they did not know if my items were there and that they would call me. Saturday came and they had not called so I again decided to pay them a visit. At this point I was told a lie that the truck had not arrived, but had broken down (another employee had confirmed that stock arrived on Wednesday as informed). I was livid because of all the petrol costs making up and downs and really could not take the lies and false promises anymore, so I demanded a refund at that stage

The company employees and management doesn’t care about people or customer service and I would warn consumers to stay AWAY from these people. They constantly overpromise and underdeliver