NO REPAIRS FOR MONTHS

Liftech, the company claiming to specialize in lift repairs have done absolutely nothing in the last two months to repair the lift in our building. They came out at the end of November for a routine service and switched the lift off claiming there is an electrical fault on the lift. They came here two times after that service in the first week of December but failed to find the problem. Since then there has been absolutely nothing from them. When I phone to find out what is happening I am told they are looking for drawings for the lift. It has now been more than two months and they are still looking for drawings for the lift. No attempt has been made to try and sort out the problem without the drawings. They did a \service\" on the lift this morning... ha not a service, they left a service note stating: \"The lift is switched off\". This is the worst company I have ever come across. Normally when there is a fault we have to wait two weeks for them to fix it, but this time it's the worst! Don't sign any contract with them... Bad/NO SLA from them. "