Lilian Lofts Hotel & Spa Failed dismally to do an hour massage

What was supposed to be our last day celebrating our wedding anniversary, did not go well because of Lilian Lofts Hotel & Spar, based in Fordsburg, Lilian Road, in Johannesburg. While my husband received good treatment, mine was a terrible Experience. He was treated well, asked which areas needed more attention, their entire body massage was amazing, while I received basic treatment that did not require even deserve the R699 as per their promotion. I feel I was given someone who is still new, who could massage AT ALL, especially the lower body. I don’t feel as Someone who just had a massage, and our appointment was just 2hours ago - from 12:00-13:00. The experience was underwhelming, did not meet my expectations, as I have had many massages in other places. This was the worst experience for me, not worth the money.