Unprofessional manager Lilian lofts

I stayed at Lilian Lofts 2 nights in a row on separate bookings...

I left numerous messages for the manager Tasneem Osman to call me back re my stay ...

She never did...it was rather important...

Instead after placing a review of the hotel on booking.com

She sent me a horrible disgusting message

She's very unprofessional and doesn't deserve to be in that position let alone work for that hotel...

"Slmz Its Tasneem from Lilian lofts hotel. Firstly as a muslim I feel so sorry for you that you had to put such a terrible disgusted comment on booking.com just because I didnt call you back. It's sad as a muslim and as a man you put a muslim establishment and a muslim woman down like that I really hope Allah had mercy and forgives you for this negative comment. I work very hard and I'm terrible disgusted at your comment . I really feel sorry for your sad soul and pray that Allah grant you and your family forgiveness and mercy. It's very very sad to think an adult like you behaves in such a manner. It's sad to think you have such a miserable life that you have to be so negative. I really pray and make dua for your soul."

This is her msg and she also blocked me on whatsapp after sending it so I can't even reply....