1 reviews | Active since Member
I bought several Hairdorable dolls from Lilliputs Rosebank. I found that the doll's legs had a tendency to break off even with gentle handling. I contacted the store and ended up speaking to Patrick about the problem.
Patrick took the dolls back, compensated me and also gave me another doll. The entire transaction was friendly professional. I was so impressed because Lilliputs was not under any legal obligation to honour a claim and still chose to do so and generously compensate us.
Excellent and ethical service - thank you Lilliputs!