Ranking
#53
in Retail
NPS Score
0
Recommended: Unlikely
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
I bought several Hairdorable dolls from Lilliputs in Rosebank. Unfortunately, I then found that the dolls leg's had a tendency to break off. I contacted the store and was referred to Patrick. Patrick refunded me for two of the dolls and also gave me another doll. The entire transaction was friendly pleasant and stress-free. What especially impressed me was that Lilliputs dealt in a fair and ethical manner even though they were no longer legally obliged to compensate me. Excellent service and help!
1 reviews | Active since Jan 2020
I bought several Hairdorable dolls from Lilliputs in Rosebank. Unfortunately, I then found that the dolls leg's had a tendency to break off. I contacted the store and was referred to Patrick. Patrick refunded me for two of the dolls and also gave me another doll. The entire transaction was friendly pleasant and stress-free. What especially impressed me was that Lilliputs dealt in a fair and ethical manner even though they were no longer legally obliged to compensate me. Excellent service and help!
1 reviews | Active since Jan 2020
I bought several Hairdorable dolls from Lilliputs Rosebank. I found that the doll's legs had a tendency to break off even with gentle handling. I contacted the store and ended up speaking to Patrick about the problem. Patrick took the dolls back, compensated me and also gave me another doll. The entire transaction was friendly professional. I was so impressed because Lilliputs was not under any legal obligation to honour a claim and still chose to do so and generously compensate us. Excellent and ethical service - thank you Lilliputs!
1 reviews | Active since Jan 2020
I bought several Hairdorable dolls from Lilliputs Rosebank. I found that the doll's legs had a tendency to break off even with gentle handling. I contacted the store and ended up speaking to Patrick about the problem. Patrick took the dolls back, compensated me and also gave me another doll. The entire transaction was friendly professional. I was so impressed because Lilliputs was not under any legal obligation to honour a claim and still chose to do so and generously compensate us. Excellent and ethical service - thank you Lilliputs!
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