Worst treatment ever!

I have never in my life been so ill treated as by this business. I paid her in full for 5 bridesmaids dresses. I sent her measurements as required and reminded her numerous times to please add the seam allowance as well as add 11cm length for shoes. She was very friendly while everything was going well. It was during December and all were on holiday except 1 lady. She had to queeze into the dress. It was way too small and short. I contacted the Chere who told me to send the dresses back. The wedding date being 3 Feb I now panicked as Chere informed me her workshop opens on 25 January!!!!! Imagine my frustration. That's 10 days before the wedding!! This woman had absolute no empathy and started accusing me of being dishonest!!! When asking her what she meant by that she told me she or her admin lady will send a report, which was never done. Only after I approached a lawyer she sent a report stating that I had done something to the dresses to shrink it. Either washed it in very hot water or tumbledried it. Who in their right mind would do that to silk material or before the ladies fit their dresses? I sent her screenshots of each and every time I asked her to add the 11cm for the shoes, where she then told me I should have checked the Invoice. This woman makes no sense at all!! She twisted each and every text message to make as though I am lying. She made me feel like a criminal trying to defraud her company. She sent all the dresses back to me, which is useless to me, and told my lawyer that she will from now on contact her legal team and I will be billed. She went as far as warning me not to say anything about her business in the media. She also didn't honor her word to refund the amount for 2 dresses which she mistakenly swopped colours. My goodness! I beg you, please stay away from this woman!!!! She will take your money and does not have a care in the world to help if something goes wrong. Fortunately I contacted someone else who made dresses for me. My daughters' wedding was absolutely perfect, despite this nightmare. I wish there was a negative star rating. I am still shocked........Scary to know there are people like this in the world. Terrible, absolutely terrible.