Worst ever

Worst company ever my wife was booked on a bus from Middelburg to Rustenburg on the 29 th of November 2025,she arrived at the pick up point at 11 o'clock, pick up time was 12 40 . Will waiting the bus sped pass her at 12 38 leaving the pick up early,she tried flaging it down and nearly paid dearly .After paying for a taxi from Middelburg to Pretoria, Pretoria to Rustenburg on her own expence,we contacted them on the 2 ND of December the weren't answering their phones all though they advertise that they do.After a lot of excuses and stories they committed to reimburse my wife the R 590 in the week of 8 to 12 December 2025.,seeing that the employee making payments were on leave. When we phoned today now we're being told refunds take 2 weeks,but on the 2nd the send us a email asking us fir banking details??, We paid them on booking,we paid extra for 2 Taxi's for the service they were sepouse to deliver and after telling us the payment will be made this week after we removed our previous bad review,so we back were we started unprofessional and unreliable