Linqage... the weak link in the value chain

I bought a UPS from them. Desperately trying to keep my job. Never used it as we had never had loadshedding. I recently discovered that its not working at all. They tell me i have to take it to their Midrand Branch. Im in a new role at work. I am on training. No wifi means i have to come to the office at R400 a day. They are pathetic. Useless. I dont matter. They sent a lady to bring me the right cable. Now I have to go to them. When? How? Arrogant with poor customer service. Have never ever experienced this.