L
Linkqage
Unclaimed Business
L
Linkqage
Unclaimed Business
2 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
TrustIndex
0
Score
Ranking
#9
in Electronics & Technology
NPS Score
0
Recommended: Unlikely
Review Distribution
3|2 Reviews
May '25 - Apr '26
5(50%)
4(0%)
3(0%)
2(0%)
1(50%)
5(50%)
4(0%)
3(0%)
2(0%)
1(50%)
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceiB
BM
Bonolo M
1 reviews | Active since Jan 2020
22 Jul 2025, 11:19
Midrand branch - terrific after sales service!
On July 7, 2025, I placed an online order for a dual-monitor power cable, and with my order came a free wireless charger. The item I purchased works exceptionally well. The "free" product I received with my purchase - the LinkQnet DIY Solution wireless charger - is missing an AC Adaptor. It appears to have been removed from the package. I wrote to Susan and the sales team, asking if I could get an AC adaptor, unless the item was offered "free" because it was junk in their inventory. After several emails and follow-ups, I finally received feedback today, July 22, 2025. The management's response is that these units do not include a power supply. But the packaging and description clearly indicate that this charger includes an AC adaptor. I shared images proving this. My complaint remains unresolved.
Helpful (0)
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Bonolo M
1 reviews | Active since Jan 2020
22 Jul 2025, 11:19
Midrand branch - terrific after sales service!
On July 7, 2025, I placed an online order for a dual-monitor power cable, and with my order came a free wireless charger. The item I purchased works exceptionally well. The "free" product I received with my purchase - the LinkQnet DIY Solution wireless charger - is missing an AC Adaptor. It appears to have been removed from the package. I wrote to Susan and the sales team, asking if I could get an AC adaptor, unless the item was offered "free" because it was junk in their inventory. After several emails and follow-ups, I finally received feedback today, July 22, 2025. The management's response is that these units do not include a power supply. But the packaging and description clearly indicate that this charger includes an AC adaptor. I shared images proving this. My complaint remains unresolved.
0
Replies (0)BM
Brendon M
1 reviews | Active since Jan 2020
7 Nov 2024, 12:16
Exceptional Service Experience at Linkqage Port Elizabeth
Exceptional Service Experience at Linkqage Port Elizabeth – A Shoutout to Alleyah! I recently had the pleasure of visiting Linkqage in Port Elizabeth, and I must say, the service I received was nothing short of outstanding. From the moment I stepped into the store, I was greeted with warmth and professionalism by the entire staff, but it was Alleyah who truly went above and beyond to ensure my experience was remarkable. Alleyah demonstrated an exceptional level of commitment to customer satisfaction. She proactively followed up with me multiple times, taking the time to understand my needs and preferences. Her efforts to source the best advice tailored to what I was looking for were commendable. It’s rare to find someone so dedicated to their role, and Alleyah exemplifies what excellent customer service should be. When it came to selecting a product, Alleyah’s extensive knowledge and genuine enthusiasm made all the difference. She patiently walked me through various options, ensuring that I felt confident and informed about my choices. Her approachable demeanour made it easy to ask questions, and I never felt rushed or pressured. It was clear that she genuinely wanted me to find the perfect product that would meet my needs, and she succeeded spectacularly. Even when it came to the return of the product, Alleyah made the process feel like a breeze. She handled everything with such grace and efficiency, transforming what can often be a stressful experience into a smooth and straightforward one. It’s a testament to her professionalism and understanding of customer needs. Beyond Alleyah, the entire team at Linkqage Port Elizabeth radiated friendliness and positivity. It’s clear that creating a welcoming environment is a priority for them, making the shopping experience enjoyable from start to finish. In conclusion, my experience at Linkqage Port Elizabeth was exceptional, largely due to Alleyah’s outstanding service and the supportive atmosphere fostered by the entire staff. I would highly recommend visiting this store to anyone in search of quality products paired with unparalleled customer service. Kudos to Alleyah and the entire team for setting the bar so high! I will certainly be returning in the future.
Helpful (0)
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Brendon M
1 reviews | Active since Jan 2020
7 Nov 2024, 12:16
Exceptional Service Experience at Linkqage Port Elizabeth
Exceptional Service Experience at Linkqage Port Elizabeth – A Shoutout to Alleyah! I recently had the pleasure of visiting Linkqage in Port Elizabeth, and I must say, the service I received was nothing short of outstanding. From the moment I stepped into the store, I was greeted with warmth and professionalism by the entire staff, but it was Alleyah who truly went above and beyond to ensure my experience was remarkable. Alleyah demonstrated an exceptional level of commitment to customer satisfaction. She proactively followed up with me multiple times, taking the time to understand my needs and preferences. Her efforts to source the best advice tailored to what I was looking for were commendable. It’s rare to find someone so dedicated to their role, and Alleyah exemplifies what excellent customer service should be. When it came to selecting a product, Alleyah’s extensive knowledge and genuine enthusiasm made all the difference. She patiently walked me through various options, ensuring that I felt confident and informed about my choices. Her approachable demeanour made it easy to ask questions, and I never felt rushed or pressured. It was clear that she genuinely wanted me to find the perfect product that would meet my needs, and she succeeded spectacularly. Even when it came to the return of the product, Alleyah made the process feel like a breeze. She handled everything with such grace and efficiency, transforming what can often be a stressful experience into a smooth and straightforward one. It’s a testament to her professionalism and understanding of customer needs. Beyond Alleyah, the entire team at Linkqage Port Elizabeth radiated friendliness and positivity. It’s clear that creating a welcoming environment is a priority for them, making the shopping experience enjoyable from start to finish. In conclusion, my experience at Linkqage Port Elizabeth was exceptional, largely due to Alleyah’s outstanding service and the supportive atmosphere fostered by the entire staff. I would highly recommend visiting this store to anyone in search of quality products paired with unparalleled customer service. Kudos to Alleyah and the entire team for setting the bar so high! I will certainly be returning in the future.
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Replies (0)LS
Lynne S
1 reviews | Active since Jan 2020
8 May 2024, 07:20
Faulty dock, no callback
Sold me a faulty 3 grand USD / HDMI dock. Faulty from day one and heated up very fast. They promised to replace it but didn't have stock. Promised to have stock and call me back by Monday / Tuesday but I still have not had a call. Resolved the issue with a cheap Volkano adapter. I hold they will refund me and honour their agreement.
Helpful (0)
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Lynne S
1 reviews | Active since Jan 2020
8 May 2024, 07:20
Faulty dock, no callback
Sold me a faulty 3 grand USD / HDMI dock. Faulty from day one and heated up very fast. They promised to replace it but didn't have stock. Promised to have stock and call me back by Monday / Tuesday but I still have not had a call. Resolved the issue with a cheap Volkano adapter. I hold they will refund me and honour their agreement.
0
Replies (0)JE
Jaco E
1 reviews | Active since Jan 2020
8 Dec 2023, 10:41
Awesome Service
I phoned in regards whether the inverter could take Lithium batteries before I bought new ones and my call was transferred to the Cape Town branch and I was then on the Phone with Zack and he helped with the information and also helped me set up my inverter , I message him a few times even after hours , and he helped me so much without complaining or being rude .
Helpful (0)
|Replies (0)JE
Jaco E
1 reviews | Active since Jan 2020
8 Dec 2023, 10:41
Awesome Service
I phoned in regards whether the inverter could take Lithium batteries before I bought new ones and my call was transferred to the Cape Town branch and I was then on the Phone with Zack and he helped with the information and also helped me set up my inverter , I message him a few times even after hours , and he helped me so much without complaining or being rude .
0
Replies (0)WM
Werner M
1 reviews | Active since Jan 2020
17 Aug 2021, 06:32
Great supplier
best supplier in Nelspruit! Outlet always looking great and very professional. Staff also very helpful & friendly... I can see that I will be walking a long successful road with them in the future still. Thank you Petra & team
Helpful (0)
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Werner M
1 reviews | Active since Jan 2020
17 Aug 2021, 06:32
Great supplier
best supplier in Nelspruit! Outlet always looking great and very professional. Staff also very helpful & friendly... I can see that I will be walking a long successful road with them in the future still. Thank you Petra & team
0
Replies (0)BH
Berna H
1 reviews | Active since Jan 2020
25 May 2021, 13:17
Linqage... the weak link in the value chain
I bought a UPS from them. Desperately trying to keep my job. Never used it as we had never had loadshedding. I recently discovered that its not working at all. They tell me i have to take it to their Midrand Branch. Im in a new role at work. I am on training. No wifi means i have to come to the office at R400 a day. They are pathetic. Useless. I dont matter. They sent a lady to bring me the right cable. Now I have to go to them. When? How? Arrogant with poor customer service. Have never ever experienced this.
Helpful (0)
|Replies (0)BH
Berna H
1 reviews | Active since Jan 2020
25 May 2021, 13:17
Linqage... the weak link in the value chain
I bought a UPS from them. Desperately trying to keep my job. Never used it as we had never had loadshedding. I recently discovered that its not working at all. They tell me i have to take it to their Midrand Branch. Im in a new role at work. I am on training. No wifi means i have to come to the office at R400 a day. They are pathetic. Useless. I dont matter. They sent a lady to bring me the right cable. Now I have to go to them. When? How? Arrogant with poor customer service. Have never ever experienced this.
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Replies (0)ML
Mfundo L
1 reviews | Active since Jan 2020
16 Nov 2017, 07:09
Refusal to repair a server cabinet fan
We purchased a server cabinet from Linkqage in February 2017. There was never any mention of warranties. There is now a problem with the fans. The first time we called they said there is a 1 year warranty and we must bring it in. When we sent it to them they said the warranty is 6 months. This morning they say it's 3 months warranty and it's the customer's responsibility to ask about the warranty.
Helpful (0)
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Mfundo L
1 reviews | Active since Jan 2020
16 Nov 2017, 07:09
Refusal to repair a server cabinet fan
We purchased a server cabinet from Linkqage in February 2017. There was never any mention of warranties. There is now a problem with the fans. The first time we called they said there is a 1 year warranty and we must bring it in. When we sent it to them they said the warranty is 6 months. This morning they say it's 3 months warranty and it's the customer's responsibility to ask about the warranty.
0
Replies (0)