Midrand branch - terrific after sales service!

On July 7, 2025, I placed an online order for a dual-monitor power cable, and with my order came a free wireless charger. The item I purchased works exceptionally well. The "free" product I received with my purchase - the LinkQnet DIY Solution wireless charger - is missing an AC Adaptor. It appears to have been removed from the package. I wrote to Susan and the sales team, asking if I could get an AC adaptor, unless the item was offered "free" because it was junk in their inventory. After several emails and follow-ups, I finally received feedback today, July 22, 2025. The management's response is that these units do not include a power supply. But the packaging and description clearly indicate that this charger includes an AC adaptor. I shared images proving this. My complaint remains unresolved.