42-day delay and poor communication on fibre installation

If I could give this company zero stars I would! Our experience with Innovative Ad-Media (IAMCONNECT) and Liquid Intelligent Technologies has been nothing short of pathetic. For more than six weeks we have been waiting for a simple fibre activation, despite the infrastructure being fully installed since late September. Both companies have been slow, unresponsive and disorganised — with constant promises, no follow-through and no accountability between them. Emails go unanswered for days, information is inconsistent, and no one seems to take ownership of resolving the issue. Their lack of professionalism and communication has disrupted our operations and caused needless frustration. It is unacceptable that a service provider can take over a month and a half to activate a line, yet still offer no clear date or explanation.