Horrible service

I visited Liquor city Sunward Park on Saturday the 27th of September 2025 to purchase 6 pack of Hunters extreme. I took the 6 pack and the price on the shelf was R114.99 and I decided to add one single 440ml of the hunters extreme which was priced R22.99 and next to the 440ml there was 300ml cans and the price on tnr shelf was R31.99.

I then went for the 440ml since there were cheaper. When I got to the till points it scanned R31.99, immediately I told the cashier that the price on the shelf was R22.99 then she asked one of the employees to check. The gentleman checked and confirmed that I was correct , the cashier the asked him to bring the price tag and while we waited for him she started telling me that if the item description and size are not matching the one I bought to her I will not get it with that price.

I then said to her that the way those items are merchandise the space is tide for the priced ans and the price I saw was covered by the one next to it where description and item size of item is written on the label however the price was clearly showing R22.99. The price tag was brought to her and the description was the same only the size was incorrect. I asked her to call the manager since she was telling me that she will not honor the R22.99 price. She went to the gentleman who was sitting on the same row as the till points on the coner by the last till. He stood up and never said anything or even acknowledge or greed me. He walked to the fries I assume he was going to check but I'm not sure what because the price tag was with the cashier. He took few minutes and screemed Letticia or was it Potia, and he said it's OK do it. Never interacted with me as a complaining customer or even acknowledge me. I found him to be unprofessional and not customer centric. He does have respect for his customers and very rude. The cashier began to talk to other people while fixing my query and she also motioned to some lady that she was only trying to assist the owner of the tillbwas on lunch now she regret helping, while all of that was said I was still at the till point and she was still in the middle of my transaction. I could not believe the incompetence of the that staff including the manager. Customer service in that is not being practiced.