Liquor City
Claimed Business
Performance(last 12 months):
TrustIndex
0
Ranking
#53
in Retail
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|7 Reviews
May '25 - Apr '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Liquor City
Liquor City has a TrustIndex of 0 out of 10 on Hellopeter, based on 7 reviews in the last 12 months. Hellopeter has tracked Liquor City across 125 total reviews. How is the TrustIndex calculated? →
Recent reviews (7)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceMS
Mark S
1 reviews | Active since Jan 2020
27 Jan 2026, 16:11
Bad attitude and zero ethics towards a customer
Rynfield Terrace. The large Coke has it printed all over their bottles.....Recommended price R25 in red. No we can not sell it at that price, we will be losing money. What a **** and bull story from an arrogant manageress. No problem. I won't be shopping there again.
Helpful (0)
|Replies (0)MS
Mark S
1 reviews | Active since Jan 2020
27 Jan 2026, 16:11
Bad attitude and zero ethics towards a customer
Rynfield Terrace. The large Coke has it printed all over their bottles.....Recommended price R25 in red. No we can not sell it at that price, we will be losing money. What a **** and bull story from an arrogant manageress. No problem. I won't be shopping there again.
0
Replies (0)FD
Fumane D
1 reviews | Active since Jan 2020
26 Dec 2025, 07:11
Liquor City Jackal Creek Corner
Liquor City Jackal Corner, I received one of the worst services from one of your lady employees. Her attitude and service towards female customers was very poor compared to the males who were ahead of us. I even caught her name (Yanela) which she happened to share with the male customers.
Helpful (0)
|Replies (0)FD
Fumane D
1 reviews | Active since Jan 2020
26 Dec 2025, 07:11
Liquor City Jackal Creek Corner
Liquor City Jackal Corner, I received one of the worst services from one of your lady employees. Her attitude and service towards female customers was very poor compared to the males who were ahead of us. I even caught her name (Yanela) which she happened to share with the male customers.
0
Replies (0)LN
Lulama N
1 reviews | Active since Jan 2020
21 Oct 2025, 07:47
Stop treating people like they don't belong
Zimbabwean employees that are working at Liqour city Beyers Naude and liqour city Northcliff if your are a South african they make sure they are pressuring you, can't they see that they are destroying the name of the company,those people can lie and create stories
Helpful (0)
|Replies (0)LN
Lulama N
1 reviews | Active since Jan 2020
21 Oct 2025, 07:47
Stop treating people like they don't belong
Zimbabwean employees that are working at Liqour city Beyers Naude and liqour city Northcliff if your are a South african they make sure they are pressuring you, can't they see that they are destroying the name of the company,those people can lie and create stories
0
Replies (0)NS
Nomvula S
1 reviews | Active since Jan 2020
7 Oct 2025, 16:13
****** twice and order mess up by Uber eats Lioncellar(Liqour City) Middelburg
Im irate with Uber eats and Lioncellars Middelburg, not once but twice they messed up my orders. No communication whatsoever , no support from the app and a cancel option none existence twice. Got over charged and now sitting on negative. No number to contact Uber eats and all the numbers on the internet for Lioncellars Middelburg aren't working. They will cancel and add things without communication and send a not helpful driver to deliver
Helpful (0)
|Replies (0)NS
Nomvula S
1 reviews | Active since Jan 2020
7 Oct 2025, 16:13
****** twice and order mess up by Uber eats Lioncellar(Liqour City) Middelburg
Im irate with Uber eats and Lioncellars Middelburg, not once but twice they messed up my orders. No communication whatsoever , no support from the app and a cancel option none existence twice. Got over charged and now sitting on negative. No number to contact Uber eats and all the numbers on the internet for Lioncellars Middelburg aren't working. They will cancel and add things without communication and send a not helpful driver to deliver
0
Replies (0)tS
tebogo S
1 reviews | Active since Jan 2020
1 Oct 2025, 15:08
Horrible service
I visited Liquor city Sunward Park on Saturday the 27th of September 2025 to purchase 6 pack of Hunters extreme. I took the 6 pack and the price on the shelf was R114.99 and I decided to add one single 440ml of the hunters extreme which was priced R22.99 and next to the 440ml there was 300ml cans and the price on tnr shelf was R31.99. I then went for the 440ml since there were cheaper. When I got to the till points it scanned R31.99, immediately I told the cashier that the price on the shelf was R22.99 then she asked one of the employees to check. The gentleman checked and confirmed that I was correct , the cashier the asked him to bring the price tag and while we waited for him she started telling me that if the item description and size are not matching the one I bought to her I will not get it with that price. I then said to her that the way those items are merchandise the space is tide for the priced ans and the price I saw was covered by the one next to it where description and item size of item is written on the label however the price was clearly showing R22.99. The price tag was brought to her and the description was the same only the size was incorrect. I asked her to call the manager since she was telling me that she will not honor the R22.99 price. She went to the gentleman who was sitting on the same row as the till points on the coner by the last till. He stood up and never said anything or even acknowledge or greed me. He walked to the fries I assume he was going to check but I'm not sure what because the price tag was with the cashier. He took few minutes and screemed Letticia or was it Potia, and he said it's OK do it. Never interacted with me as a complaining customer or even acknowledge me. I found him to be unprofessional and not customer centric. He does have respect for his customers and very rude. The cashier began to talk to other people while fixing my query and she also motioned to some lady that she was only trying to assist the owner of the tillbwas on lunch now she regret helping, while all of that was said I was still at the till point and she was still in the middle of my transaction. I could not believe the incompetence of the that staff including the manager. Customer service in that is not being practiced.
Helpful (0)
|Replies (0)tS
tebogo S
1 reviews | Active since Jan 2020
1 Oct 2025, 15:08
Horrible service
I visited Liquor city Sunward Park on Saturday the 27th of September 2025 to purchase 6 pack of Hunters extreme. I took the 6 pack and the price on the shelf was R114.99 and I decided to add one single 440ml of the hunters extreme which was priced R22.99 and next to the 440ml there was 300ml cans and the price on tnr shelf was R31.99. I then went for the 440ml since there were cheaper. When I got to the till points it scanned R31.99, immediately I told the cashier that the price on the shelf was R22.99 then she asked one of the employees to check. The gentleman checked and confirmed that I was correct , the cashier the asked him to bring the price tag and while we waited for him she started telling me that if the item description and size are not matching the one I bought to her I will not get it with that price. I then said to her that the way those items are merchandise the space is tide for the priced ans and the price I saw was covered by the one next to it where description and item size of item is written on the label however the price was clearly showing R22.99. The price tag was brought to her and the description was the same only the size was incorrect. I asked her to call the manager since she was telling me that she will not honor the R22.99 price. She went to the gentleman who was sitting on the same row as the till points on the coner by the last till. He stood up and never said anything or even acknowledge or greed me. He walked to the fries I assume he was going to check but I'm not sure what because the price tag was with the cashier. He took few minutes and screemed Letticia or was it Potia, and he said it's OK do it. Never interacted with me as a complaining customer or even acknowledge me. I found him to be unprofessional and not customer centric. He does have respect for his customers and very rude. The cashier began to talk to other people while fixing my query and she also motioned to some lady that she was only trying to assist the owner of the tillbwas on lunch now she regret helping, while all of that was said I was still at the till point and she was still in the middle of my transaction. I could not believe the incompetence of the that staff including the manager. Customer service in that is not being practiced.
0
Replies (0)lK
lesiba K
1 reviews | Active since Jan 2020
1 Sept 2025, 06:25
Bad service and a messy store
Liquor City DawnPark Shopping Center a complete turn off. The store is a complete mess inside, at first I though they were doing the stock taking but I have realized that its actually always a complete mess inside. The cashiers also would not give you change, anything below R5 you wont get that change, you have to ask for your R2 or R1.50 and then they give a look to shame you, just for asking for your change. I wonder what do they do with the small change they rob from a number of clients daily. At the exit, the securities in most cases would take your receipt and just throw it in the dustbin, you would have to find ways to explain the receipt to your ppl. Its only due to desperation that one goes in there as there are no nearby liquor outlets.
Helpful (0)
|Replies (0)lK
lesiba K
1 reviews | Active since Jan 2020
1 Sept 2025, 06:25
Bad service and a messy store
Liquor City DawnPark Shopping Center a complete turn off. The store is a complete mess inside, at first I though they were doing the stock taking but I have realized that its actually always a complete mess inside. The cashiers also would not give you change, anything below R5 you wont get that change, you have to ask for your R2 or R1.50 and then they give a look to shame you, just for asking for your change. I wonder what do they do with the small change they rob from a number of clients daily. At the exit, the securities in most cases would take your receipt and just throw it in the dustbin, you would have to find ways to explain the receipt to your ppl. Its only due to desperation that one goes in there as there are no nearby liquor outlets.
0
Replies (0)ZC
TS
Tuminho S
1 reviews | Active since Jan 2020
27 Jan 2025, 08:12
Bad Service and swearing of a cashier
Yesterday went to kagiso mall liqour store and the cashier by the name of PRETTY did not serve me with respect and She continued swearing at me in front of her manager and other staff members while other customers were busy repremanding her to respect customers. I do not think that Pretty is meant for this company n ready to work with people,should this manner is not taken serious liqiour city in kagiso mall will lose customers as I was told by other customers that She (Pretty) is like that and the manager is scared of her to reprimand her. Even the staff member also confessed that the manager always shield her.
Helpful (0)
|Replies (0)TS
Tuminho S
1 reviews | Active since Jan 2020
27 Jan 2025, 08:12
Bad Service and swearing of a cashier
Yesterday went to kagiso mall liqour store and the cashier by the name of PRETTY did not serve me with respect and She continued swearing at me in front of her manager and other staff members while other customers were busy repremanding her to respect customers. I do not think that Pretty is meant for this company n ready to work with people,should this manner is not taken serious liqiour city in kagiso mall will lose customers as I was told by other customers that She (Pretty) is like that and the manager is scared of her to reprimand her. Even the staff member also confessed that the manager always shield her.
0
Replies (0)