LITTLE JUNGLE PRETORIA - NEVER AGAIN

Visited Little Jungle on 16 December 2022 with our grandkids. We arrived at 14H10, and asked them if we could get a discount on the fees as it was already after 14H00. This place normally close at 17H00. They refused and charged us the full normal fee. To our utmost surprise, the staff started closing the windows, put of lights etc,, at 14H55. When we enquired what was going on, we were informed that they close at 15H00. We were referred to a small notice on a piece of paper on the front door, stating that they will close that day at 15H00 due to it being a public holiday. Strangely enough, no word of this was mentioned to us when we arrived and enquired about the possibility of a reduced fee. We were thus charged a full fee for two kids for a period of not even 40 minutes. When I asked them why they did not inform us of all these "developments" and why they did not mention anything to us when we asked for a reduced fee, the staff just stared at us with no explanation. Well, Little Jungle will never see us again. But they will also never see all the people we have informed in the meantime about the way they operate. And we will continue to do so. They have taken our money, but they have already lost much more than that in potential and/or existing customers. A lesson to be learned by Little Jungle.