Best service I had in a long time

To whom it may concern,<br> <br> My parents bought all 3 our children this water filter and cooling device for Christmas, because we do not drink tab water. 2 weeks ago something went wrong and my parents could not get the slip to return the device, so I've send Little luxury an email telling them how awesome the device was, but then something went wrong, they almost immediately phoned me back and gave tips how they think I can resolve the problem, because they never get this problem and they said they will replace the device if it does not work. They even send me a follow up email to ask if the solution worked. <br> <br> It did work and I am one loyal and happy customer! Thank you so much for going that extra mile I really do appreciate it!<br> <br> <br> Regards,<br> Marli