Living link realty ****mers

I found a place to rent on the property website, I contact Living link Realty Rayton office where Butch told me we can rent it, he will talk to owner to bring price down. This was a fast move for us to get a place within a week coz the others were rented out. We filled in the paperwork that ask our whole life including bank details, childrens age, school, car with registration (I never gave so many details to any agency) we've been informed everything is in order, his wifes going to do checkup but all is in order. A few days before we need to move in I get a voice message on WhatsApp to inform me that we can't rent the place, owner don't want to budge. (Thanks to help not from them we got a place). When we're settled after a week we visited 16 or 19 Pine street and there were people living there, while we passed we can see their not new tenants. (The ad were placed at a cafe in Cullinan as well) These agents are ****mers, want all your details. They know how I feel about them, even report them to agency where ad was. Please be aware of them. I'm still furious while I torn up contract