No products delivered and no refund after 3 months

I previously went for a fitting and bought bras from Liza Clifford, Sandton. The experience was great so I ordered online from them again. I made an order for 3 x Molly UW nursing bras from the Liza Clifford website on 27/08/2024. Today it is 27/11/2024 and I have not received my order or a refund. When I contact Liza Clifford promises of when my order will be delivered are made and the products never arrive. There is no order tracking information either. Liza Clifford has been reluctant to give me my refund. Communication regarding the delay from their side has been poor. I would not recommend buying from them unless you don’t mind waiting 3 months for some bras.