COMPLAINT: LOADS OF LIVING- BROOKLYN MALL PRETORIA

COMPLAINT: LOADS OF LIVING- BROOKLYN MALL PRETORIA

• I was inside the Load of Living, Brooklyn Mall, Pretoria; • Browsing the towels to see what I want to purchase; • A lady asked if she can assist, I said no I will help myself; • Then all of a sudden she pushed in front of me, starting to pack the shelf of towels where I was browsing etc; • Result I could not finish my purchases and grabbed what I could • At the till, the sales person, Employee No 2028815 did not greet whatsoever; • I requested her to put the face clothes etc in one bag and the towel in another; • Then she asked again - I confirmed by saying this is what I said; • The items which I purchased was not placed in Loads of Living bags – it was in sale bags of Truworths; • Walked out, the alarm went off; • Discovered the sales person at the till did not removed the tag. Hello???? Don’t the staff know they must remove the tags? This waisted my time.

I was not whatsoever impress with the level of service

Awaiting your feedback ASAP.