Active since May 2016
271
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Reviews
271 reviews2 months ago
Wrong Payment
I kindly request assistance with the reversal or refund of an incorrect payment made on 25 February 2026. An amount of R1 000.00 was mistakenly paid to my Virgin Money Card account, which was closed in 2021. As the account is no longer active, I request that the funds please be reversed or returned to my bank account. Kindly advise on the process and any documentation required to facilitate this refund. Thank you for your assistance.
159 replies
2 months ago
Wrong Transfer
I kindly request assistance with the reversal or refund of an incorrect payment made on 25 February 2026. An amount of R1 000.00 was mistakenly paid to my Virgin Money Card account, which was closed in 2021. As the account is no longer active, I request that the funds please be reversed or returned to my bank account. Kindly advise on the process and any documentation required to facilitate this refund. Thank you for your assistance.
371 replies
3 months ago
Complete test not done.
I test blood on Monday 29/12/2025 - but not all the tests was done. I am upset with this and the outstanding tests should be done without charging me.
56 replies
4 months ago
Bad service Bestmed
I kindly request the processing of a claim (Monday, 24 November 2025) for pathology services rendered by Ampath (Drs Du Buisson, Kramer, Swart, Bouwer Inc.). Please find the details below: • Account Number: • Patient Name: Lourens Claassen • Service Provider: Ampath Pathology • Statement: Attached for your reference – Key in my ID Ampath has indicated that they comply with industry billing guidelines and have submitted the account for payment. Why is this not paid?
159 replies
4 months ago
Account not paid and not submitted to my medical aid.
Account not paid and not submitted to my medical aid.
106 replies
7 months ago
Verification of Cards for Samsung EWallet
Monday, 29 September, 2025 Dear FNB Customer Support, Subject: Urgent: SMS Verification Not Received for Samsung Wallet Activation I hope this message finds you well. I am experiencing an issue with the verification process for adding my FNB cards to Samsung Wallet. Specifically, I am not receiving the required SMS messages on my FNB app to complete the verification for the following cards: • Debit Card: 4578 9 • Credit Card: 4901 1502 I have attempted the process multiple times without success. Could someone from your team kindly contact me directly to assist with resolving this matter? You may reach me at
53 replies
7 months ago
Verification of Woolworth Black Credit Card
Monday, 29 September, 2025 Dear Woolworths Financial Services and ABSA Team, Subject: Follow-Up: Unresolved Samsung E-Wallet Activation & Lack of Feedback I am writing to express my continued frustration regarding the unresolved activation of my Woolworths Black Credit Card for Samsung E-Wallet. Despite my previous emails and a recent attempt at verification, I have yet to receive any feedback or resolution. I attempted the verification process again, but unfortunately, it was unsuccessful. This ongoing lack of support and poor communication is unacceptable. I have engaged with both ABSA and Woolworths Financial Services multiple times, yet the issue remains unresolved. The level of service I’ve received does not reflect the standards expected from your institutions. I urge you to escalate this matter immediately and contact me directly on a clear line to complete the verification process. I am available on
53 replies
8 months ago
Again!
A new month, and new problems with my account, AGAIN! Explain the transaction: 11/08/2025 COL-000461473_AN R450,00 Correct the account, balance should be now R2 255.01 after R189,00 is deducted for September 2025.
318 replies
8 months ago
Custormer service
I received 2 calls this morning. 1st one no one speaks. Second call I did not understand and could not get clarity. She said the battery is low and car was started without something and a lots of may be. The car is four months old, so is the batteries and the tag, thus what is wrong and what was the purposes of the call?
106 replies
8 months ago
Bad Customer Service
Monday, 04 August 2025 Account Statement for ***X Attached account(s) referred: • The querie is not resolved as per you email dated Monday, August 4, 2025 11:52 AM • What on earth is going on my account since 18 July 2025? • Where is my credit balance of R2 633.00? • What transaction is for R283.00 on 18 July 2025? • Why did my premium for August 2025 do not reflect? • Can someone at Netstar please sort out this mess and send the correct updated statement. I am currently a very unhappy Netstar client and please do not call me, sort out your mess. It seems your finance department doesn't know what is exactly going on.
901 replies
Review Distribution
5 Star
1 (0.36900369003690037%)
4 Star
2 (0.7380073800738007%)
3 Star
0 (0%)
2 Star
49 (18.081180811808117%)
1 Star
219 (80.81180811808117%)