very disappointed with service provider service.

very bad service, i incorrectly agreed too a service and sent a cancellation request immediately, this was last year, i am still fighting to get a refund as they debited my account with registration and monthly feels for about 4 or five months. everytime i call i get a bull **** story from a call centre agent saying it will be done or it takes 40 days and then it is done it will be processed etc etc etc. dont lie to consumers!!!!!