1 reviews | Active since Member
Dear L'Ooccitane, I really love your products, what I don't appreciate is being ripped off. Maybe I don't know what 250ml looks like in a hand cream, but when you advertise online on the South African L'Occitane that you can get a 250ml handcream for R155 and receive a 30ml luggage cream, that is enough to send anyone over the edge. Please don't come with the patronising jargon that because it's a french product the cream's are actually 250ml in a 30ml tube. Because that means that I'm actually then getting 1000ml products in all other products that state on the containers that they are 250ml. I would appreciate a refund or the actually amount to make up 250ml that you advertise. If that is how you do business you should actually not be allowed to advertise your products in South Africa. Thank you for taking my money and sending me a 30ml tube, yet I paid for a 250ml tube!