Exellent cutomer service

I lost the receiver for my wireless Logitech G305 mouse. I looked online and found no replacement receivers for sale due to the receiver being proprietary to their gaming mice. (This means that the likely-hood of a dropped connection is infinitely small compared to a Bluetooth connection.) I reached out to their customer support via their provided number for South Africa, and was almost immediately put in contact with a support representative. This representative asked a few questions to verify the device model in question so that there was no confusion in the support process. I expressed my problem and was asked for proof of proof of purchase via email. From here on out my correspondence was via email with the same consultant who then requested that I wait for feedback on the matter. I was fully expecting to receive instructions on how to purchase a replacement receiver but received a notification that a parcel is on its way to my location via courier. Two days later, I received a receiver free of charge, shipped from the Netherlands with a warrantee extension. My mouse literally had 2 months of left on its original warrantee. This kind of service went far above and beyond what I expected from this company and it was one of the most pleasant surprises to have received the replacement item free of charge. I do not expect all customers to be treated the same, but they have taken a long time customer and cemented my belief in the quality of their products based on the fact that they will back it up with such a level of support. TL,DR; Same support consultant from start to finish. Simple and hassle free validation process. Surprise replacement of lost item at no charge. Customer for life.