Still waiting for refund

<p>This is my second post regarding this matter. Our move was cancelled at the beginning of March and we were promised an immediate refund. Although a part of the refund was paid to us on 24 March, we are still waiting for the remainder to be paid. Considering that we paid our booking fee in mid-February, this matter has now been dragging on for 3 months with minimal contact and updates from Logtec. This whole experience has been unacceptable and completely unprofessional.</p>