********** service

After trying to book an appointment yesterday i was informed i can walk in. It's not like they have kept to appointments anyways i went into your salon today 03/01/2026 the service was ********** no hairdresser wanted to touch my hair, i was asked to sit outside in the scorching sun only after it started raining was i moved inside. The whole appointment took almost 5 hours just for undo and wiglines, also wanted a gel soak off which i announced upon my arrival all the services i needed for today but only to leave the salon with one nail filed of as per attached pic. The price i was quoted was not the price i was charged the manager Thando said it was a mistake did not offer an explanation or apology i had different people touch my hair it was just chaotic. To think it is not the first time i have gone to this place its been 3 years going and it keeps getting worse today was the last straw what a shame. I must give an applause to Asaze she was exceptional she tried to accommodate and kept apologising but the damage had been done. I will Not be going back nor recommending this salon to anyone. They can take this as constructive criticism or whatever