Zero customer service, take your business elsewher

Absolutely never buying something from them again. I placed an order on 7 Jan , and was more than prepared to wait the 14 days for the product to be manufactured. After this came and went I followed up and was told that the supplier was closed for Dec (also understandable) and everything is delayed by about a week. Once again I was willing to wait. As this period passed I again followed up and was promised delivery on 7 Feb, I tried to confirm via e mail but no response....this also didnt happen. And up to now no communications from their side and no product for which I already paid