Poor quality of Louis Vuitton

I took my bag to LV to have the Repair Centre to assess the products and confirm if there will be repair options on my bag and wallet in May as the quality of the bag and wallet was not according to their standard. I use to be ashamed walking around with them like that they looked like **** .They told me they will re-stitch and re-edge-dye the edges of my wallet and to re-apply edge-dye on the top edges of the handbag as there is no repair. With this done that frustrated me was in September when they told me everything was done and to be collected I realised my bag was cut at the top and now so small from the original size how can they disrespect me like that to walk around with their compromised quality of a bag like that which looks nothing like how it was . The edges of the wallet where not even restiched . The quality of the products is questionable and yet we pay so much for these things .