Disappointing from start to end

Reviews Louw & Coetzee Properties

Google review summary 5 4 3 2 1 4.6 (231) Reviews All rental19 home17 communication11 market8 +6 Sort by Most relevant Newest Highest Lowest

Bettina Marchel 9 reviews·2 photos We are extremely disappointed with the service we received from Jessica at Louw & Coetzee Estate Agents during our purchase at Beauvais Hills. From the start, it felt like her only objective was to secure the sale – with no genuine interest … More

Johan Jansen 2 reviews 2 weeks ago New Thanks to Pieter and his team for the sale of our property. From the start, he was professional, sensitive, and respectful of the circumstances. They guided us through the entire process with clear communication and sound advice, making … More 🙏1

Louw & Coetzee Properties ***ner) 2 weeks ago Dear Johan, thank you so much for your kind and thoughtful message. We’re truly pleased to hear that your experience with Pieter and our team was a positive and reassuring one. We greatly appreciate the trust you placed in us during this important time. Wishing you all the best in this next chapter - and please don’t hesitate to reach out if we can assist again in the future.

Aloysius 1 review 2 months ago Horrible experience. Since we moved into this "complex" we had issues The agent told us - The unit has a fibre line which it didn't … More

Louw & Coetzee Properties ***ner) 2 months ago Thank you for your feedback. We sincerely apologize for any negativity you have experienced thus far. Please know that we take your concerns seriously and are committed to addressing them. If there’s anything further we can assist with, don’t hesitate to reach out.

Margaret Louw 2 reviews 2 months ago Shout-out to Pieter, Liezel and the entire TEAM who facilitated the sale. It has been such an 🎖 to work with Pieter and his team. I 🫡 them for exceptional service and integrity. They have my vote for the Ethics in Business award and … More

Louw & Coetzee Properties ***ner) 2 months ago Thank you for your incredible feedback! We’re thrilled to hear about your positive experience with Pieter, Liezel, and the team. Your kind words and support mean the world to us. Bettina Marchel 9 reviews·2 photos 11 hours ago New We are extremely disappointed with the service we received from Jessica at Louw & Coetzee Estate Agents during our purchase at Beauvais Hills. From the start, it felt like her only objective was to secure the sale – with no genuine interest in assisting us beyond that point.

Since signing, we have received little to no support. Numerous emails have gone unanswered, including those directed to the owner, Francois, who also never responded. There has been a complete lack of accountability and communication. Any issues raised are simply blamed on the developer, with no effort made to offer solutions or support.

Our property has now been in the building phase for over nine months, with delays and broken promises at every turn. What was initially presented to us as a smooth and well-managed process has turned into a frustrating experience full of empty promises.

Working with this team has been very disappointing. There is clearly no value placed on customer service, transparency, or after-sales care. We would not recommend them to anyone.