(UN)Luckyvitamin

I ordered vitamins from Lucky Vitamin for a substantial amount and have still not received it. It shows that it arrived in the country on the 22nd of February and is needed to be handed over to the Post Office to deliver. I have gone to the Post Office to check if they have received it, and I was told to ask the supplier for the local tracking number. I then contacted them and had no reply for 2 weeks. Finally someone did contact me to hear if I still need help! They then came back to me and said I need to ask the local post office for a tracking number. I am in the middle with no Product and no one seems to want to take responsibility. Don't order from them or anyone that will need to use the post office in the end because you will just not receive your order. Money wasted!!! The person from LuckyVitamin just said the delivery option I took was not covered by insurance, but if I opted for the insured delivery it would have cost me more than the product I was buying. And nowhere did it mention local post service because then I would NOT have ordered because our postal service does not exist.