LC
Lufi-D Cape Town
Unclaimed Business
LC
Performance(last 12 months):
TrustIndex
0
Ranking
#53
in Retail
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|6 Reviews
May '25 - Apr '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About Lufi-D Cape Town
Lufi-D Cape Town has a TrustIndex of 0 out of 10 on Hellopeter, based on 6 reviews in the last 12 months. Hellopeter has tracked Lufi-D Cape Town across 21 total reviews. How is the TrustIndex calculated? →
Recent reviews (6)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceNS
Nozipho S
1 reviews | Active since Jan 2020
17 Sept 2025, 13:06
Ngaze ngazisola
Ngaze ngazisola, with an event coming up this Friday I ordered last week Saturday DOLOLO delivery or comms. I have sent Sms’s ,emails even instagram DM’s but no response. Kindly assist with urgent delivery or refund.
Helpful (0)
|Replies (0)NS
Nozipho S
1 reviews | Active since Jan 2020
17 Sept 2025, 13:06
Ngaze ngazisola
Ngaze ngazisola, with an event coming up this Friday I ordered last week Saturday DOLOLO delivery or comms. I have sent Sms’s ,emails even instagram DM’s but no response. Kindly assist with urgent delivery or refund.
0
Replies (0)NK
Nozipho K
1 reviews | Active since Jan 2020
9 Sept 2025, 08:46
Lufi-D is a ****
Lufi-D is a ****, they always have sales and take our money and not deliver. I have been waiting for my order and it's been almost a month now. They only gave me an order number. I tried to communicate with them and all they do it's excuse after excuse. Now they just blue tick me and they don't answer my calls.
Helpful (0)
|Replies (0)NK
Nozipho K
1 reviews | Active since Jan 2020
9 Sept 2025, 08:46
Lufi-D is a ****
Lufi-D is a ****, they always have sales and take our money and not deliver. I have been waiting for my order and it's been almost a month now. They only gave me an order number. I tried to communicate with them and all they do it's excuse after excuse. Now they just blue tick me and they don't answer my calls.
0
Replies (0)NB
MM
Malefu M
1 reviews | Active since Jan 2020
14 Aug 2025, 15:09
Mrs Z
Poor customer service ever from Lufi-D in Gauteng,15 days after paying a courier and still no order received,whe I call them they are taking me pillar to post what is worse the lady by the name if Zinhle put the phone down while I'm busy talking
Helpful (0)
|Replies (0)MM
Malefu M
1 reviews | Active since Jan 2020
14 Aug 2025, 15:09
Mrs Z
Poor customer service ever from Lufi-D in Gauteng,15 days after paying a courier and still no order received,whe I call them they are taking me pillar to post what is worse the lady by the name if Zinhle put the phone down while I'm busy talking
0
Replies (0)TN
Tebogo N
1 reviews | Active since Jan 2020
11 Aug 2025, 09:42
LUFI D IS A SCHEME
I ordered dresses from Lufid. Africa on the 12 July 2025. The delivery date was supposed to be after 14 working day. Till today there is no delivery. I was told to send invoice number, order number, which I did forward to Lufi d. To my surprise on the 7 July 2025, 23H23, I was send a screen shoot that says "Dear Valued Customer, we at LUFI D want to extend our heartfelt apology for the inconvenience you have experienced with your recent order. We are currently undergoing company-wide restructuring to improve our operation, strengthen, quality control and enhanced customer service support. If you have any concern, need assistance with your order , WhatsApp or call Company director". They took orders and my money when they have to deliver, I am being told about the restructuring. I do not see why restructuring must affect the orders, unless if it was Ludi D plan to scheme us our monies, by doing special. Lufi D is a scheme, people must be careful when placing the order with them. I ordered dresses for R2000.00. Now when they must deliver I am being told about the restructuring. LUFI D IS A SCHEME, WATCHOUT.
Helpful (0)
|Replies (0)TN
Tebogo N
1 reviews | Active since Jan 2020
11 Aug 2025, 09:42
LUFI D IS A SCHEME
I ordered dresses from Lufid. Africa on the 12 July 2025. The delivery date was supposed to be after 14 working day. Till today there is no delivery. I was told to send invoice number, order number, which I did forward to Lufi d. To my surprise on the 7 July 2025, 23H23, I was send a screen shoot that says "Dear Valued Customer, we at LUFI D want to extend our heartfelt apology for the inconvenience you have experienced with your recent order. We are currently undergoing company-wide restructuring to improve our operation, strengthen, quality control and enhanced customer service support. If you have any concern, need assistance with your order , WhatsApp or call Company director". They took orders and my money when they have to deliver, I am being told about the restructuring. I do not see why restructuring must affect the orders, unless if it was Ludi D plan to scheme us our monies, by doing special. Lufi D is a scheme, people must be careful when placing the order with them. I ordered dresses for R2000.00. Now when they must deliver I am being told about the restructuring. LUFI D IS A SCHEME, WATCHOUT.
0
Replies (0)ML
Makhumo L
1 reviews | Active since Jan 2020
25 Jul 2025, 07:44
Poor service and ****ming clients by LufiD
I placed an order on the 5the July 2025 only to be called 14days later that the dress is sold out and i should choose somethingelse and i didn't like anything so decided to cancel the order since then they refused to cancel and refund me I'm being send from pillar to post... everytime im told the manager will get back to me. Im very disappointed by their poor service. I want my money back i didn't receive anything from Lufid
Helpful (0)
|Replies (0)ML
Makhumo L
1 reviews | Active since Jan 2020
25 Jul 2025, 07:44
Poor service and ****ming clients by LufiD
I placed an order on the 5the July 2025 only to be called 14days later that the dress is sold out and i should choose somethingelse and i didn't like anything so decided to cancel the order since then they refused to cancel and refund me I'm being send from pillar to post... everytime im told the manager will get back to me. Im very disappointed by their poor service. I want my money back i didn't receive anything from Lufid
0
Replies (0)MM
Mandi M
1 reviews | Active since Jan 2020
14 Dec 2024, 10:01
Worst service from Lufi-D Durban and Midrand
Worst service ever after having bought two couple outfits simultaneously. Poor communication both Durban and Midrand store!!! Lack of professionalism from both stores…no one available to address issues from clients
Helpful (0)
|Replies (0)MM
Mandi M
1 reviews | Active since Jan 2020
14 Dec 2024, 10:01
Worst service from Lufi-D Durban and Midrand
Worst service ever after having bought two couple outfits simultaneously. Poor communication both Durban and Midrand store!!! Lack of professionalism from both stores…no one available to address issues from clients
0
Replies (0)MM
Moeder M
1 reviews | Active since Jan 2020
28 Oct 2024, 10:14
Bad services, bad manner for not getting back to the customer
On the 16th of October I bought 2 nhlamule dress, size 40s.and on the 23 I received a package, but it was only 1 dress, I called the the very same day after I received the package to tell them I bought 2 dresses, and the lady I was speaking with she said she will call me back the following day, when I call she doesn't answer, I send email telling her about the situation, no response until today, I tried to talk to here on WhatsApp to ask when can I receive the other dress, no response, when I tried to call today, she blocked. It's either she give me back my money or the dress.. I trusted her, hence I buy things from here. But now I am angry bcos the isn't any communication about my dress. No happy at all.
Helpful (0)
|Replies (0)MM
Moeder M
1 reviews | Active since Jan 2020
28 Oct 2024, 10:14
Bad services, bad manner for not getting back to the customer
On the 16th of October I bought 2 nhlamule dress, size 40s.and on the 23 I received a package, but it was only 1 dress, I called the the very same day after I received the package to tell them I bought 2 dresses, and the lady I was speaking with she said she will call me back the following day, when I call she doesn't answer, I send email telling her about the situation, no response until today, I tried to talk to here on WhatsApp to ask when can I receive the other dress, no response, when I tried to call today, she blocked. It's either she give me back my money or the dress.. I trusted her, hence I buy things from here. But now I am angry bcos the isn't any communication about my dress. No happy at all.
0
Replies (0)