Blocked account without any communication

This is the worst account to ever open.

So I recently opened a new account and went to order a new physical card but my account got blocked as soon as I received the card. And I haven't been able to activate the card. When I try to reach the support I literally have to beg for their response, telling me that my account is with their compliance team. When I ask why and what happened they cant even give me a brief explanation. This has caused nothing but frustrations as I haven't transacted on the account. I wouldn't recommend this to anyone. It means our money isn't safe with this bank. If the new account can be blocked without any communication, then I highly wouldn't recommend this bank to anyone..