COMPLAINT

I have been struggling to transact on my account since last week, this bank has not formally let me know if there's an issue and if my money is safe with them. I sent an email yesterday and received a very cheesy response that said they are aware, and nothing that gave me respect or assurance as a client and I feel that is the most disrespectful thing you can ever do to your clients,

As of this moment, i want this account closed.