Active since Oct 2016
Imagine a Distance Learning Institution that has literally NO working communication strategy. Theg will provide you with official contact details yet no one will respond to your email or even bother to pick up phone calls. A whole higher education institution. A complete waste of time and money. If you ask me, just go to any other institution. The only support available in Unisa is them sending your account statement on a monthly basis. Nothing else.
I have literally never been happy with the service at PEP HOME DOBSONVILLE. Literally never. Theres always a que that wont move! You literally have to go to the other PEP just to get things done, and its so annoying A que was stuck whilst your other cashier was standing right there doing nothing. Until someone else that they seem to recognize came along then she started helping. I always leave that store without paying, there really needs to be a attitude cleanse in that store
Ive been waiting for 20 mins just for chicken nuggets in Dobsonville. To top it off the sauces i selected are not in stock, and had known i wouldnt have bothered to buy. 20 minutes of waiting then you dont even get what you ordered and paid for.
Makro Marketplace is the worst !!!! I am extremely disappointed and annoyed with your seller support. and this has daunted my overall experience with Makro Marketplace, Your seller support is USELESS for lack of a better word, if there was a much more precise word to use i would go for it. I sent an email, Dated Jan 21, 2026 at 12:24 PM that was sent to: Sellers <sellers@makro.co.za> Your agents like assuming that sellers are illiterate, and they don't know what they are talking about, whereas we are actually learned hey. I for one understand each and everything I send to these uncouth agents of yours. This is the third time i am experiencing a fall out because your useless seller support either doesn't know how to read or they simply do not comprehend English, which makes me wonder how they were hired. I am very angry with all of you guys. your support responded nonsense and I told them that what they are saying is nonsense, nothing was done about the below, no one contacted me and no one rectified this just like I was saying you guys should, I was debited for a return of a sale that never happened, and has someone listened none of this would have happened. who is responsible for this nonsense and who is supposed to rectify it? I had no return for over 200 days, why is there a return on my account of a sale that never took place? and who is supposed to fix this nonsense If you guys do not discipline your seller support agents, you are going to experience a whole lot of unnecessary issues like this. can someone account for this mess and fix it immediately, all of you people would not go a day with short paid salaries why then would you guys' toy around with people's payments? Your seller support should stop thinking we are illiterate when they do not understand queries, they must just refer to a higher authority, if someone had understood and acted on my email on the day I sent the first email all this mess wouldn't be happening Your good for nothing support agents responded to me and said i should contact finance, yet on your "official" contact list it says the very same seller support will refer finance related queries to finance. What nonsense is this? I want to know who responded to my email and I want that person to take full accountability for this whole mess CAN SOMEONE FIX THIS NONSENSE. AND CAN WHOEVER THAT ANSWERED ME NONSENSE ON MY FIRST EMAIL COME FOURTH AND EXPLAIN TO ME WHAT NONSENSE THIS IS!!! You guys need to rectify my payment immediately and duly discipline whosoever that answered me nonsense on the first email.
I just received the most terrible service from DStv chat consultants. I don't know why you disconnect a chat simply because you don't know how to assist. I was chatting to a Liyema and when they realized they don't know how to assist me, they just told me to perform a speed test on a device that has got nothing to do with my query and then disconnected me
Theres 2 ladies namely Phumzile Mazibuko and Eva Bapela at FedEx and i believe they are clearance administrators, these 2 will definitely make your experience with FedEx a horrible one. I'm saying this with confidence because it's not the first time I am complaining about FedEx just because of them. I'm not sure if they are unable to read or if genuinely, they have zero regard for clients but whatever it is, it's horrible. They NEVER respond to emails, yet they are able to send them, so I'm confused as to whether they just don't want to respond or they can't read. I have a shipment that was said to be stopped by Port Health according to Eva, she sent an email on Jan 16, 2026 at 2:31 PM. then Phumzile also sent an email on Jan 19, 2026 at 9:02 AM advising that they received feedback and that the final package is required, which sounds odd to me. On Jan 21, 2026 at 10:06 AM i sent both Eva and Phumzile asking them what Phumzile's previous email means, they both didnt respond. On Jan 21, 2026 at 1:43 PM again, i sent a follow up email, asking for clarity of Phumziles email,no one responded. Until i got another email from a 3rd person Phephile Malembe on Jan 23, 2026 at 10:59 AM whith a attachement saying my parcel has been sent to the State warehouse, and the same Phumzilel and Eva are CC'd on the email and they still keep quiet, so now im asking myself what their actual role is if they dont respond to emails? What was is their actual role? and if someone responsible, accountable and is willing to work can liase between the four of us because clearly Eva and Phumzile are on a mute basis. can i have someone that will give me actual feedback on my shipment? Where is the parcel, whats happening with it? when will it be delivered? im not really asking for anything out of the ordinary.
I'm finding it hard to get accurate answers and efficient help over the chat line and that is quite frustrating. I have an incoming international shipment that is scheduled for delivery on a day that I'm supposed to have travelled, I have been trying to get hold of a your customs department in order to advice how long clearance will take and also if we can expedite this delivery but no one is responding, I also made a note that I don't have mobile connectivity but that didn't seem to help Tracking Code: 1382553675 Can you guys be able to tell: 1. how long clearance will take? 2. Can we expedite the delivery? 3. Rather, can i arrange pick up?
I hate how FedEx will send you a sms saying they will deliver your parcel on a particular day, then you make arrangements for someone to be available to receive your parcel according to the details on the message they sent, then they don’t pitch for the delivery. It’s so unprofessional! It’s not the first or second time you people are doing this and I always tell you guys the same thing!!!!!! So sickening
Good day, I sent an email requesting for a refund on my auction deposit on Saturday, I haven’t received a response not even an acknowledgment of receipt of my request, And for such an environment I find this really inefficient and unprofessional. Can you guys get this sorted?
I sent an email requesting for a refund on my auction deposit on Saturday, I haven’t received a response not even an acknowledgment just a rude consultant saying things that don’t make sense Their communication is so off.
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