my second disappointment with LUMEO

I purchased a Lumeo QuickFold High-Back Chair With Foot Rest × 1 on line from their store and was promised a Lumeo Pro BrightBuddy Keychain Light (FREE GIFT) × 1. (ORDER #35010) The Courier Guy delivered the parcel this morning in a big cardboard box with the chair safely wrapped in a plastic bag BUT no Lumeo Pro BrightBuddy Keychain Light (FREE GIFT) × 1. I am extremely disappointed as a previous oder (the fan) came with the free light but not safely and securely packaged but merely stuffed in the same box of the fan with the top cover open. This could have been lost en-route in the courier vehicle. I am awaiting the delivery of my latest order the 360 light also with a free light and only hope it is included. It is unacceptable that proper quality and processing control is not ensured more so with online businesses.