LP
Luminous power and solar
Unclaimed Business
LP
Luminous power and solar
Unclaimed Business
1 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
Ranked In Utilities
#7NPS Score
0Unlikely
Ranking
#7
in Utilities
NPS Score
0
Recommended: Unlikely
Review Distribution
1|1 Reviews
Jun '25 - May '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Recent reviews (1)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceDR
Devesh R
1 reviews | Active since Jan 2020
29 Aug 2025, 14:36
INCOMPITENT SOLAR INSTALLERS
MOST ********* BUSINESS. THEY WILL ADVISE YOU ON A SYSTEM THAT SUITS YOUR POCKET BUT NOT YOUR NEEDS, HOWEVER WHEN YOU REALISE THAT THE SYSTEM DOES NOT COVER YOUR NEEDS THEY WILL ADVISE YOU TO UPGRADE, SO THAT THEY CAN SELL MORE EQUIPMENT TO YOU. THEY ALSO DO NOT FINISH THE SCOPE OF WORK THEY PROMISED AND YOU PAID FOR. E.G. AFTER FITTING MY INVERTER SYSTEM, WE ADDED A GENERATOR AS BACK UP AND TO CHARGE THE BATTERIES. WHEN MY BATTERIES DRAINED AND WE PLUG THE GENERATOR ON, THERE WAS STILL NO POWER BECAUSE THEY DIDN'T CONNECT THE GENERATOR TO THE DB BOARD/INVERTOR. THEY PROMISED ME THAT I WILL HAVE POWER FOR AT LEAST 8 HOUR ON INVERTOR BUT I ONLY HAD 2 HOURS. THEY SAID THAT THEY MEASURED MY CONSUMPTION BUT GOT IT TOTALLY WRONG.. THEY COULD NOT CONNECT MY APP ON THE PHONE. THEY NEVER START AND FINISH A JOB SAME TIME. THEY TOOK ABOUT 5-7 DAYS (BROKEN SERVICE) TO FIT TWO 7.5KVA AND A 10KW INVERTOR, WHICH THEY PROMISED A ONE DAY JOB. I WOULD NEVER USE THEM AGAIN!!!! BE VERY CAREFULLY.
Helpful (0)
|Replies (0)DR
Devesh R
1 reviews | Active since Jan 2020
29 Aug 2025, 14:36
INCOMPITENT SOLAR INSTALLERS
MOST ********* BUSINESS. THEY WILL ADVISE YOU ON A SYSTEM THAT SUITS YOUR POCKET BUT NOT YOUR NEEDS, HOWEVER WHEN YOU REALISE THAT THE SYSTEM DOES NOT COVER YOUR NEEDS THEY WILL ADVISE YOU TO UPGRADE, SO THAT THEY CAN SELL MORE EQUIPMENT TO YOU. THEY ALSO DO NOT FINISH THE SCOPE OF WORK THEY PROMISED AND YOU PAID FOR. E.G. AFTER FITTING MY INVERTER SYSTEM, WE ADDED A GENERATOR AS BACK UP AND TO CHARGE THE BATTERIES. WHEN MY BATTERIES DRAINED AND WE PLUG THE GENERATOR ON, THERE WAS STILL NO POWER BECAUSE THEY DIDN'T CONNECT THE GENERATOR TO THE DB BOARD/INVERTOR. THEY PROMISED ME THAT I WILL HAVE POWER FOR AT LEAST 8 HOUR ON INVERTOR BUT I ONLY HAD 2 HOURS. THEY SAID THAT THEY MEASURED MY CONSUMPTION BUT GOT IT TOTALLY WRONG.. THEY COULD NOT CONNECT MY APP ON THE PHONE. THEY NEVER START AND FINISH A JOB SAME TIME. THEY TOOK ABOUT 5-7 DAYS (BROKEN SERVICE) TO FIT TWO 7.5KVA AND A 10KW INVERTOR, WHICH THEY PROMISED A ONE DAY JOB. I WOULD NEVER USE THEM AGAIN!!!! BE VERY CAREFULLY.
0
Replies (0)MP
Mari P
1 reviews | Active since Jan 2020
24 Feb 2025, 07:40
Review Luminous Power and Solar
I had a mixed experience with Luminous Power and Solar. On the one hand, the service I received during my initial interaction with them was excellent. The staff were friendly, knowledgeable, and went above and beyond to address my needs. I was very satisfied with the service I received at that time. However, the post-sales experience was a major letdown. After my purchase, I found that the business's after-sales support and follow-up was nonexistent. Attempts to reach out regarding a Certificate of Compliance (COC) certification were unsuccessful, as the business appears to have no established processes or personnel to handle these requests. It's disappointing that a business that starts off providing great customer service fails to follow through on important post-sales obligations. Without proper after-sales support and documentation, I'm left feeling unsatisfied with my overall experience. I hope Luminous Power and Solar can improve in this area to provide a more complete and reliable service to their customers.
Helpful (0)
|Replies (0)MP
Mari P
1 reviews | Active since Jan 2020
24 Feb 2025, 07:40
Review Luminous Power and Solar
I had a mixed experience with Luminous Power and Solar. On the one hand, the service I received during my initial interaction with them was excellent. The staff were friendly, knowledgeable, and went above and beyond to address my needs. I was very satisfied with the service I received at that time. However, the post-sales experience was a major letdown. After my purchase, I found that the business's after-sales support and follow-up was nonexistent. Attempts to reach out regarding a Certificate of Compliance (COC) certification were unsuccessful, as the business appears to have no established processes or personnel to handle these requests. It's disappointing that a business that starts off providing great customer service fails to follow through on important post-sales obligations. Without proper after-sales support and documentation, I'm left feeling unsatisfied with my overall experience. I hope Luminous Power and Solar can improve in this area to provide a more complete and reliable service to their customers.
0
Replies (0)