Poor service

DO NOT use their whatsapp for spares-only function. Not only does it take ages but in the end they just do not respond. After almost a week I eventually got a response from them that they need to source my spare part and attached the quote. I paid, sent the POP to their email address, and notified them of this. I have not had any response from them since then. No acknowledgment, no FU, nothing. Not a business that I will ever use again or recommend since they have ****** money from me without providing any service.