Dissappointing experience at Lynx Wine Estate in Franschhoek

I found our wine tasting group’s visit to Lynx Wine Estate for a tasting and lunch deeply disappointing. As a regular visitor to Cape wine estates, I expect a certain standard of hospitality, service, and attention to detail. Lynx failed to meet these expectations: A limited menu was sent to us and we, as a group, were required to pre order a week in advance, only to find on arrival that other guests had access to a far more appealing full menu. My smoked trout salad, sold as a “bigger plate,” arrived as a starter sized portion and was overly spiced. I requested bread to make the dish edible, but it arrived late and oddly half toasted. Service was slow throughout, and the wine tasting was awkwardly conducted between food courses, with brief explanations from a waiter rather than a Sommelier, making it difficult to properly enjoy either the wines or the meal. Management Response was dismissive response and her abrupt departure from the conversation letting us know that there were other important guests to take care of sealed what could otherwise have been a pleasant afternoon.