Worst Courier Service Ever

For three days in a row I got an SMS saying the parcel was out for delivery that day, and I'd plan my entire day around being available for when the courier would come. Checked constantly and nothing. Two days went by, and they never came. And then on the third day they came BUT they only delivered one of the parcels. Now my other parcel is missing, they don't have a single working telephone number and goodness knows how long it'll take to hear back via email - if ever. And in the meantime they have my parcel and I have no way of getting it - let alone getting hold of anyone.

Absolutely ridiculous and pathetic. Don't use their service.