ML
M24 logistics
Unclaimed Business
ML
M24 logistics
Unclaimed Business
21 Reviews (last 12 months)
Does not respond to reviews
AI Review Summary
Based on recent customer reviews, M24 logistics receives overwhelmingly negative feedback across all aspects of its courier service. Customers consistently report parcels marked as "out for delivery" that never arrive, with repeated false delivery attempts spanning multiple days. A major frustration is the near impossibility of contacting the company, as phone numbers are non-functional and emails go unanswered. Drivers are accused of marking addresses as incorrect without attempting delivery. Retail partners including Woolworths, Mr Price, and Bash face reputational damage due to M24's unreliable service, with customers urging these brands to find alternative courier providers.
Performance(last 12 months):
TrustIndex
0
Ranking
#23
in Transportation & Logistics
NPS Score
-100
Recommended: Unlikely
Review Distribution
1|21 Reviews
May '25 - Apr '26
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
5(0%)
4(0%)
3(0%)
2(0%)
1(100%)
Frequently Asked Questions About M24 logistics
Based on recent customer reviews, M24 logistics receives overwhelmingly negative feedback across all aspects of its courier service. Customers consistently report parcels marked as "out for delivery" that never arrive, with repeated false delivery attempts spanning multiple days. A major frustration is the near impossibility of contacting the company, as phone numbers are non-functional and emails go unanswered. Drivers are accused of marking addresses as incorrect without attempting delivery. Retail partners including Woolworths, Mr Price, and Bash face reputational damage due to M24's unreliable service, with customers urging these brands to find alternative courier providers.
M24 logistics has a TrustIndex of 0 out of 10 on Hellopeter, based on 21 reviews in the last 12 months. Hellopeter has tracked M24 logistics across 56 total reviews. How is the TrustIndex calculated? →
Recent reviews (21)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceNS
Naadiya S
1 reviews | Active since Jan 2020
13 Mar 2026, 14:19
Worst Courier Company
If it were possible to give no stars, that is what I would have rated this company. I ordered from Mr Price Home and unfortunately, they use this service provider. This is the worst courier service I have ever had to deal with. I hope companies that are affiliated with this provider cancels their agreements. They are absolutely useless and their online platform is absolutely dysfunctional. I ordered from Mr Price home and obviously entered my address, where I want my order to be delivered, I log into this portal and someone captures incorrect address?? How would you know. Seriously, I would rather go in store and purchase items than order online and have the courier service be M24 Logistics!
Helpful (0)
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Naadiya S
1 reviews | Active since Jan 2020
13 Mar 2026, 14:19
Worst Courier Company
If it were possible to give no stars, that is what I would have rated this company. I ordered from Mr Price Home and unfortunately, they use this service provider. This is the worst courier service I have ever had to deal with. I hope companies that are affiliated with this provider cancels their agreements. They are absolutely useless and their online platform is absolutely dysfunctional. I ordered from Mr Price home and obviously entered my address, where I want my order to be delivered, I log into this portal and someone captures incorrect address?? How would you know. Seriously, I would rather go in store and purchase items than order online and have the courier service be M24 Logistics!
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Anonymous
1 reviews | Active since Jan 2020
10 Mar 2026, 13:00
M24 logistics
I have been waiting for my order since yesterday (9 March) , they told me it will be delivered today but when I check on their website there is no delivery scheduled it shows that the delivery date is 23rd of March. I need my order.
Helpful (0)
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Anonymous
1 reviews | Active since Jan 2020
10 Mar 2026, 13:00
M24 logistics
I have been waiting for my order since yesterday (9 March) , they told me it will be delivered today but when I check on their website there is no delivery scheduled it shows that the delivery date is 23rd of March. I need my order.
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Replies (0)TL
Tshepang L
1 reviews | Active since Jan 2020
9 Mar 2026, 17:45
Horrible, worst courier, I haven’t received my order yet. It’s been 3 weeks!!!!
This is a horrible courier company. I ordered through Mr Price 3 weeks ago and the company received the package 2 days later, but to date my order still hasn’t been delivered. When I track it it’s stuck on Parcel handed over to courier for delivery. And apparently the driver is has been delayed for 3 weeks because I haven’t received my package that I ordered three weeks ago. I’m extremely frustrated and exhausted. I’m very frustrated, international companies deliver faster than this company. I want my order ASAP!
Helpful (0)
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Tshepang L
1 reviews | Active since Jan 2020
9 Mar 2026, 17:45
Horrible, worst courier, I haven’t received my order yet. It’s been 3 weeks!!!!
This is a horrible courier company. I ordered through Mr Price 3 weeks ago and the company received the package 2 days later, but to date my order still hasn’t been delivered. When I track it it’s stuck on Parcel handed over to courier for delivery. And apparently the driver is has been delayed for 3 weeks because I haven’t received my package that I ordered three weeks ago. I’m extremely frustrated and exhausted. I’m very frustrated, international companies deliver faster than this company. I want my order ASAP!
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Zimasa M
1 reviews | Active since Jan 2020
6 Feb 2026, 07:18
****mers
This courier company is a **** I hope Woolworths stops business with them because it is giving Woolworths a bad reputation. This courier company does not have contact details and you cannot contact them! I hope no one ever gets their parcel by this *********** company
Helpful (0)
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Zimasa M
1 reviews | Active since Jan 2020
6 Feb 2026, 07:18
****mers
This courier company is a **** I hope Woolworths stops business with them because it is giving Woolworths a bad reputation. This courier company does not have contact details and you cannot contact them! I hope no one ever gets their parcel by this *********** company
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Constance B
1 reviews | Active since Jan 2020
24 Jan 2026, 15:35
BAD SERVICE
LMS by M24logistic courier I ordered from Woolworths on the 20th and on the 21st i received a message that my parcel is handed over to courier and on the 22nd January 2026 i received a message from courier at 10h00 stating that they will deliver my order , then i waited till 14h03 they said my order is next for delivery ,when i check on their track my parcel website it said "delayed missorted" no contact no explaination they just said i am next ,on the 23rd they send again message that they could not de***** so they will re attempt again still they did the same thing ,i think they are playing games and being unprofessional with people's percels ,we order to use those things not to play ,i ordered my child's school shoes you can imagine the inconvenience and frustration i am in, i have to go another week while my child is struggling , i am really annoyed by their service ,it is really pathetic and uncalled for.they really need to get their acts right or stop partnering with those shops they are bringing bad publicity for poor shoes .i want my order ASAP
Helpful (0)
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Constance B
1 reviews | Active since Jan 2020
24 Jan 2026, 15:35
BAD SERVICE
LMS by M24logistic courier I ordered from Woolworths on the 20th and on the 21st i received a message that my parcel is handed over to courier and on the 22nd January 2026 i received a message from courier at 10h00 stating that they will deliver my order , then i waited till 14h03 they said my order is next for delivery ,when i check on their track my parcel website it said "delayed missorted" no contact no explaination they just said i am next ,on the 23rd they send again message that they could not de***** so they will re attempt again still they did the same thing ,i think they are playing games and being unprofessional with people's percels ,we order to use those things not to play ,i ordered my child's school shoes you can imagine the inconvenience and frustration i am in, i have to go another week while my child is struggling , i am really annoyed by their service ,it is really pathetic and uncalled for.they really need to get their acts right or stop partnering with those shops they are bringing bad publicity for poor shoes .i want my order ASAP
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Replies (0)PK
Palesa K
1 reviews | Active since Jan 2020
23 Jan 2026, 19:42
M24 logistics and MR PRICE horrible experience
Horrible company Been waiting for expected delivery for two days In the morning they say my package will be delivered but nothing fit two days I don't understand how Mr Price can work with this company, I am disgusted, am livid. I bought the clothing, excited but now am just livid. Don't ever use M24 logistics. It's horrible,frustrating. Am still waiting for my MR PRICE package even NOW!!!!
Helpful (0)
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Palesa K
1 reviews | Active since Jan 2020
23 Jan 2026, 19:42
M24 logistics and MR PRICE horrible experience
Horrible company Been waiting for expected delivery for two days In the morning they say my package will be delivered but nothing fit two days I don't understand how Mr Price can work with this company, I am disgusted, am livid. I bought the clothing, excited but now am just livid. Don't ever use M24 logistics. It's horrible,frustrating. Am still waiting for my MR PRICE package even NOW!!!!
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Replies (0)TK
TE K
1 reviews | Active since Jan 2020
12 Jan 2026, 10:38
Worst Courier Service Ever
For three days in a row I got an SMS saying the parcel was out for delivery that day, and I'd plan my entire day around being available for when the courier would come. Checked constantly and nothing. Two days went by, and they never came. And then on the third day they came BUT they only delivered one of the parcels. Now my other parcel is missing, they don't have a single working telephone number and goodness knows how long it'll take to hear back via email - if ever. And in the meantime they have my parcel and I have no way of getting it - let alone getting hold of anyone. Absolutely ridiculous and pathetic. Don't use their service.
Helpful (0)
|Replies (0)TK
TE K
1 reviews | Active since Jan 2020
12 Jan 2026, 10:38
Worst Courier Service Ever
For three days in a row I got an SMS saying the parcel was out for delivery that day, and I'd plan my entire day around being available for when the courier would come. Checked constantly and nothing. Two days went by, and they never came. And then on the third day they came BUT they only delivered one of the parcels. Now my other parcel is missing, they don't have a single working telephone number and goodness knows how long it'll take to hear back via email - if ever. And in the meantime they have my parcel and I have no way of getting it - let alone getting hold of anyone. Absolutely ridiculous and pathetic. Don't use their service.
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Claire M
1 reviews | Active since Jan 2020
23 Dec 2025, 09:43
Unacceptable Delivery Delay and Poor Service
I am extremely dissatisfied with the service provided by this courier company. My parcel was marked as “shipped,” yet delivery was attempted too late in the day when the destination was already closed. Since then, there has been no meaningful communication or resolution. What is completely unacceptable is that the expected delivery date has now been pushed into the new year. This is not reasonable, especially for an order placed well in advance during the Christmas period. A delay of this length shows poor planning, poor execution, and a lack of urgency. Customers should not have to chase updates or accept delivery dates weeks after the original promise. This level of service is disappointing and does not meet basic delivery expectations. I would not recommend this courier company based on my experience.
Helpful (0)
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Claire M
1 reviews | Active since Jan 2020
23 Dec 2025, 09:43
Unacceptable Delivery Delay and Poor Service
I am extremely dissatisfied with the service provided by this courier company. My parcel was marked as “shipped,” yet delivery was attempted too late in the day when the destination was already closed. Since then, there has been no meaningful communication or resolution. What is completely unacceptable is that the expected delivery date has now been pushed into the new year. This is not reasonable, especially for an order placed well in advance during the Christmas period. A delay of this length shows poor planning, poor execution, and a lack of urgency. Customers should not have to chase updates or accept delivery dates weeks after the original promise. This level of service is disappointing and does not meet basic delivery expectations. I would not recommend this courier company based on my experience.
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Replies (0)