McDonald's Trade route mall
TrustIndex
0
Ranking
#14
in Restaurants & Food
NPS Score
0
Recommended: Unlikely
Jun '25 - May '26
McDonald's Trade route mall has a TrustIndex of 0 out of 10 on Hellopeter, based on 1 reviews in the last 12 months. Hellopeter has tracked McDonald's Trade route mall across 2 total reviews. How is the TrustIndex calculated? →
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
On Monday 29 December 2025 I went to the McDonalds trade route mall drive through and place my order at 10:06 for 2 meals. I got to the collection window at 10:08 and waited at the collection window for over 15 minutes. While waiting I asked the lady what is taking so long this is a drive through and I never come to sit in, she told me that they are busy with breakfast and I ordered things not feom the breakfast menu. Eventually my food came but my cuppacino and got chocolate didnt come. Now I had to wait even longer and coffee and hot chocolate are things people buy for breakfast. I asked to pls spk to the manager wgo came to the window and did not wven say a word she just looked at me and didnt even engage even when i was explaining to her the issue. I got the sense that people did not want to work during this festive period and i was not happy about that . I also found the manager to be very dismissive and not solutions driven. While waiting for my drinks the car behind me hooted for me to drive off but I hadn't gotten my entire meal so I couldn't drive off. This then escalated where a lady from the car behind me jumped out of her car and approached me. I explained to her that I am waiting for food this lady then began to verbally abuse me so I tried to deescalate the situation and rolled up my window , this lady then started hitting her fists on my car window and verbally abusing me. I am very upset about the situation where the customers behind me approached me and tried to physically abuse me and did damage my vehicle however I feel like thi should have been avoided had the staff of McDonalds be efficient in their services I also want to state that McDonalds is not a small hickey mouse company they are an international brand and things like being short staffed and inefficient planning cannot be pegged on the customer. I am very dissapointed with both McDonalds and the client behind who felt they had a right to get involved in a situation that had nothing to do with them. If McdlDonalds Trade route mall lenasia cannot sustain a drive through they should close it down but they shouldn't give the illusion of a drive through when fine dining food take quicker.
1 reviews | Active since Jan 2020
On Monday 29 December 2025 I went to the McDonalds trade route mall drive through and place my order at 10:06 for 2 meals. I got to the collection window at 10:08 and waited at the collection window for over 15 minutes. While waiting I asked the lady what is taking so long this is a drive through and I never come to sit in, she told me that they are busy with breakfast and I ordered things not feom the breakfast menu. Eventually my food came but my cuppacino and got chocolate didnt come. Now I had to wait even longer and coffee and hot chocolate are things people buy for breakfast. I asked to pls spk to the manager wgo came to the window and did not wven say a word she just looked at me and didnt even engage even when i was explaining to her the issue. I got the sense that people did not want to work during this festive period and i was not happy about that . I also found the manager to be very dismissive and not solutions driven. While waiting for my drinks the car behind me hooted for me to drive off but I hadn't gotten my entire meal so I couldn't drive off. This then escalated where a lady from the car behind me jumped out of her car and approached me. I explained to her that I am waiting for food this lady then began to verbally abuse me so I tried to deescalate the situation and rolled up my window , this lady then started hitting her fists on my car window and verbally abusing me. I am very upset about the situation where the customers behind me approached me and tried to physically abuse me and did damage my vehicle however I feel like thi should have been avoided had the staff of McDonalds be efficient in their services I also want to state that McDonalds is not a small hickey mouse company they are an international brand and things like being short staffed and inefficient planning cannot be pegged on the customer. I am very dissapointed with both McDonalds and the client behind who felt they had a right to get involved in a situation that had nothing to do with them. If McdlDonalds Trade route mall lenasia cannot sustain a drive through they should close it down but they shouldn't give the illusion of a drive through when fine dining food take quicker.
1 reviews | Active since Jan 2020
Good day Since the last review I sent McDonalds hasn't responded and things are worse now please assist the below review it's what I sent no reply "Hi I am not happy how they treat worker they are there to.make a loving but the treatment for the managers at McDonald's trade route mall doesn't care.I once worked there for 2 years and I know, my sister is working there and most of the time come back from work crying .Workers at McDonald's trade route mall are treated like garbage.I know they have rules but tret9ng workers bad is not one of the rules.There are shifts worked at McDonald's I feel its not fair that if the I worked nite shift it's a must to be in a meeting that I was advised about day before the managers dont even care whether I slept to rest or what and worse they refuse to give leave day the workers leave that they are entitled to. I'm am a grey cause it's been years this is happening there a d they are scared to talk so I decided to for those still working there and future workers I aslo believe there should be fovouriyes at work all. must be treated the same"
1 reviews | Active since Jan 2020
Good day Since the last review I sent McDonalds hasn't responded and things are worse now please assist the below review it's what I sent no reply "Hi I am not happy how they treat worker they are there to.make a loving but the treatment for the managers at McDonald's trade route mall doesn't care.I once worked there for 2 years and I know, my sister is working there and most of the time come back from work crying .Workers at McDonald's trade route mall are treated like garbage.I know they have rules but tret9ng workers bad is not one of the rules.There are shifts worked at McDonald's I feel its not fair that if the I worked nite shift it's a must to be in a meeting that I was advised about day before the managers dont even care whether I slept to rest or what and worse they refuse to give leave day the workers leave that they are entitled to. I'm am a grey cause it's been years this is happening there a d they are scared to talk so I decided to for those still working there and future workers I aslo believe there should be fovouriyes at work all. must be treated the same"
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