Stay away from Triumph, Solo, PolyFit, Como, AquaDor, Bijiou

I bought a Triumph kitchen mixer tap about 1 year ago. The item has a logo saying "12 year guarantee" on the box. Despite the mixer being made of stainless steel, the base plate that it sits on is fragile plastic and has broken after 1 year.

None of the retailers keep spares for this.

I contacted MacNeil because they import/manufacture the mixers but was told that the model has been discontinued and they only keep spares for the tap itself.

This is ridiculous considering that this tap is meant to have a 12 year guarantee and that there is no generic option for spares.

If this is their policy, I would advise everyone to stay far away from all of their brands including Triumph, Solo, PolyFit, Como, AquaDor, Bijiou etc.