Don’t use Mad Controllers with sentimental items, as they aren’t handled with the care they deserve.

I took two Xbox controllers in for repair, specifically for issues with the analog sticks. Unfortunately, both controllers started experiencing even worse problems about three months later. Additionally, I noticed that one of the controllers had developed a crack on the face, which was never mentioned to me during the repair. I only learned today from another repair technician that this crack often forms when the controller is reassembled with excessive force. To make matters worse, I wasn’t offered any sort of discount, nor was the damage pointed out to me at any point.